Privacy Policy

This Privacy Policy explains the information collection, use, and sharing practices of US Online Notaries Inc. (“we,” “us,” and “our”) in connection with the use of US Online Notaries Inc. (“Platform”) by you (“you,” “your,” and “User”).

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE PLATFORM.

The Platform is intended for users over the age of 18. Please do not use or otherwise access the Platform if you are not 18.

Before you use or submit any information through or in connection with the Platform, please carefully review this Privacy Policy. By using any part of the Platform, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy.

We may revise this Privacy Policy and the Terms of Service at any time and for any reason. We will post the revised Privacy Policy and Terms of Service on the Platform. By clicking “I Accept” or using the Platform after the effective date of the revisions you agree to the revised Privacy Policy and Terms of Service.

We collect information in multiple ways, including when you provide information directly to us, when we passively collect information from you, such as from your browser or electronic device, and from third parties.

Information You Provide Directly to Us. We may collect any information you provide to us. This information may include your name, e-mail address, phone number, address, anything included in the video and audio recording, information needed for the electronic record of online notarizations as detailed in the Terms of Service, notary’s photo, notary commission information, geographic location, and your social media handles. No credit card information is stored on the Platform after the end of the online notarization session. An electronic document that is not notarized on the Platform on the day it is uploaded is automatically deleted from the Platform at the end of the day. A notarized electronic document is automatically deleted from the Platform after 7 days from the day of online notarization. If you take the identity proofing quiz, the Platform does not store your answers after the quiz is completed.

Information Collected Automatically: Device/Usage Information. We may collect certain information about the electronic devices you use to access the Platform. As described further below, we may collect and analyze (i) device information such as IP addresses, location information (by country and city), unique device identifiers, IMEI and TCP/IP address, browser types, browser language, operating system, mobile device carrier information, and (ii) information related to the ways in which you interact with the Platform, such as referring and exit web pages and URLs, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about the use of the Platform, the amount of time spent on particular pages, the date and time you used the Platform, the frequency of your use of the Platform, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.

Information Collected Automatically: Cookies and Other Tracking Technologies. We may also collect data about your use of the Platform through the use of Internet server logs and online tracking technologies, like cookies and/or tracking pixels. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your electronic device when you visit a website, that enables us to: (i) recognize your device; (ii) store your preferences and settings; (iii) understand the web pages of the Platform you have visited and the referral sites that have led you to the Platform; (iv) enhance your user experience by delivering content specific to your inferred interests; (v) perform searches and analytics; and (vi) assist with security administrative functions. Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or e-mail, and that are designed to provide usage information like ad impressions or clicks, measure popularity of the Platform and any associated advertising, and to access user cookies. We may also use tracking technologies in our license buttons and/or icons that you can embed on other sites/services to track the website addresses where they are embedded, gauge user interaction with them, and determine the number of unique viewers of them. If you receive e-mail from us (such as our newsletter, updates, or other ongoing e-mail communications) we may use certain analytics tools, such as clear GIFs, to capture data such as whether you open our message, click on any links or banners our e-mail contains, or otherwise interact with what we send. This data allows us to gauge the effectiveness of our communications. As we adopt additional technologies, we may also gather additional information through other methods. You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies, you may not have access to certain features of the Platform.

Information Collected from Third Parties. To the extent permitted by law, we may collect information about you from third parties, including public sources, social media platforms, and marketing and market research firms.

We may use the information we collect from and about you to: (i) fulfill the purposes for which you provided it; (ii) provide and improve the Platform, including to develop new features, take steps to secure the Platform, and for technical and customer support; (iii) send you information about your relationship or transactions with us, account alerts, or other communications; (iv) process and respond to your inquiries or to request your feedback; (v) conduct analytics, research, and reporting, including to synthesize and derive insights from your use of the Platform; and (vi) comply with the law and protect the safety, rights, property, or security of US Online Notaries Inc., the Platform, our users, and the general public.

We may combine information that we collect from you and about you (including automatically collected information) with information we obtain about you from third parties, and use such combined information in accordance with this Privacy Policy.

We may aggregate and/or de-identify information collected through the Platform. We may use de-identified and/or aggregated data for any purpose, including for research and marketing purposes.

Service Providers. We may disclose your information to third parties who perform services for us, including credit card processing, identity verification, credential analysis, event management, marketing, customer support, data storage, data analysis and processing, and legal services.

Disclosure by Florida Online Notary. A Florida Online Notary, upon request and payment of the fees allowed by the applicable law, must make electronic copies of the pertinent entries in the electronic record of online notarizations and provide access to the related audio-video communication recordings to the following persons: (a) the parties to an electronic document notarized by the Online Notary; (b) the qualified custodian of an electronic will notarized by the Online Notary; (c) the title agent, settlement agent, or title insurer who insured the electronic record or engaged the Online Notary with regard to a real estate transaction; (d) the Online Notary’s remote online notarization service provider whose services were used to notarize the electronic document; (e) any person who is asked to accept a power of attorney that was notarized by the Online Notary; (f) the Florida Department of State pursuant to a notary misconduct investigation; and (g) any other persons pursuant to a subpoena, court order, law enforcement investigation, or other lawful inspection demand.

Disclosure by Minnesota Online Notary. A Minnesota notary public and the notary public’s agent must make a copy of the individual’s data included in the electronic record of online notarizations available only to the individual whose signature was notarized or to a guardian, conservator, attorney-in-fact, or personal representative of an incapacitated or deceased individual. The individual whose signature was notarized or the individual’s guardian, conservator, attorney-in-fact, or personal representative of an incapacitated or deceased individual may consent to the release of the data to a third party.

Disclosure by Tennessee Online Notary. The electronic record kept of a Tennessee notary public’s official acts is a public record. Such information is available for public inspection, unless it is a confidential record according to law. The Online Notary can provide a paper or electronic copy of the information when needed or when requested by a member of the public.

Disclosure by Texas Online Notary. Records regarding Texas notarial acts performed are public information. On payment of all fees, a Texas notary public is required to promptly provide a certified copy of any entries in the notary public’s records to any person requesting the copy. If any portion of the audio visual recording of an online notarization includes biometric information or includes an image of the identification card used to identify the signer, that portion of the recording is confidential and shall not be released without consent of the individual whose identity is being established, unless ordered by a court of competent jurisdiction or upon request by the Texas secretary of state.

Disclosure by Virginia Online Notary. A Virginia Online Notary must respond to a lawful, written request to inspect the Online Notary’s electronic record of online notarizations by producing a certified copy of the electronic record that includes an entry documenting the certified copy production.

Legal Compliance and Protection. We may disclose your information if required to do so by law or in a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons: (i) to comply with legal process; (ii) to enforce or apply this Privacy Policy, the Terms of Service, or other contracts with you, including investigation of potential violations thereof; (iii) to respond to your requests for customer service; and/or (iv) to protect the rights, property, or personal safety of US Online Notaries Inc., our agents and affiliates, our users, and the public. This includes exchanging information with other organizations for fraud protection, spam/malware prevention, and similar purposes.

Business Transfers. As we continue to develop our business, we may engage in certain business transactions, such as the transfer or sale of our assets. In such transactions, (including in contemplation of such transactions, e.g., due diligence) your information may be disclosed. If any of our assets are sold or transferred to a third party, user information (including your e-mail address) would likely be one of the transferred business assets.

Affiliated Companies. We may disclose your information with current or future affiliated companies.

Consent. We may disclose your information to any third parties based on your consent to do so.

Aggregate/De-identified Information. We may disclose de-identified and/or aggregated data for any purpose to third parties, including advertisers, promotional partners, and/or others.

The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose information that can be directly linked to or used to identify you. To the extent those laws apply, our legal grounds for processing such information are as follows:

Our Contractual Commitments to You. Much of our processing of information is to meet our contractual obligations to provide services to our users.

Legitimate Interests. In many cases, we handle information on the ground that it furthers our legitimate interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals, these include: (i) customer service; (ii) marketing, advertising, and fundraising; (iii) protecting our users, personnel, and property; (iv) managing user accounts; (v) organizing and running events and programs; (vi) analyzing and improving our business; and (vii) managing legal issues. We may also process information for the same legitimate interests of our users and business partners.

Legal Compliance. We may need to use and disclose information in certain ways to comply with our legal obligations.

Consent. Where required by law, and in some other cases where legally permissible, we handle information on the basis of consent. Where we handle your information on the basis of consent, you have the right to withdraw your consent, in accordance with applicable law.

We may use third-party web analytics services (such as Google Analytics) on our Platform to collect and analyze the information discussed above, and to engage in auditing, research, or reporting. The information (including your IP address) collected by various analytics technologies described in the Cookies and Other Tracking Technologies provision above will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Platform, including by noting the third-party website from which you arrive to the Platform, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on.

You have various rights with respect to the collection and use of your information through the Platform. Those choices are as follows:

E-mail Unsubscribe. You may unsubscribe from our marketing e-mails at any time by e-mailing us with your request at contact@usonlinenotaries.com.

EU Data Subject Rights. Individuals in the European Economic Area and other jurisdictions have certain legal rights (subject to applicable exceptions and limitations) to obtain confirmation of whether we hold certain information about them, to access such information, and to obtain its correction or deletion in appropriate circumstances. You may have the right to object to our handling of your information, restrict our processing of your information, and to withdraw any consent you have provided. To exercise these rights, please e-mail us with the nature of your request at contact@usonlinenotaries.com. You also have the right to go directly to the relevant supervisory or legal authority, but we encourage you to contact us so that we may resolve your concerns directly as best and as promptly as we can.

Some of your information may be processed outside the United States. By providing us with your information, you acknowledge any such transfer, storage or use.

We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since despite our efforts, no Internet and/or other electronic transmission can be completely secure.

We retain the information we collect for as long as necessary to fulfill the purposes set forth in this Privacy Policy and the Terms of Service, or as long as we are legally required or permitted to do so. Information may persist in copies made for backup and business continuity purposes for additional time.

The Platform may contain links to third-party websites, third-party plug-ins, and other services. If you choose to use these sites or features, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or privacy practices of such third party websites or services. The collection, use and disclosure of your information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We encourage you to read the privacy statements of each and every site you visit.

If you have any questions about this Privacy Policy, you can e-mail us with your question at contact@usonlinenotaries.com